Page: shipping policy

Shipping Policy

1. Processing Time

Orders are typically processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates and Delivery Estimates

  • Standard Shipping: 5-7 business days (Rate: $X.XX)
  • Express Shipping: 2-3 business days (Rate: $X.XX)
  • International Shipping: 10-15 business days (Rate: varies by location)

Shipping rates and delivery times may vary based on the destination and shipping method selected at checkout.

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to check the status of your order on our website or the carrier’s tracking page.

4. Shipping Restrictions

Currently, Watches House ships to [list of countries or regions served]. Certain products may have shipping restrictions due to international regulations, and we are unable to ship to P.O. boxes or military addresses.

5. Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and fees determined by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates. Please contact your local customs office for more information.

6. Delayed or Lost Shipments

While we aim to ensure timely delivery, Watches House is not responsible for delays caused by circumstances beyond our control, such as customs clearance delays or weather conditions. If your package is significantly delayed or lost, please contact our customer support team for assistance.

7. Damaged or Incorrect Items

If your item arrives damaged or if you receive the incorrect product, please contact us within 7 days of delivery. We will arrange for a replacement or provide further assistance as needed.

8. Contact Us

For questions or concerns regarding shipping, please reach out to our support team via [Your Contact Email] or the contact form on our website.